How long does shipping take?
We take 1 to 3 business days to pack an order, and carriers take a further 4 to 8 business days to deliver it within the United States.
Orders placed before 2 PM Pacific Time on a business day start their handling that same day. Orders placed after that, or at a weekend, start the next business day.
How much is shipping?
Standard shipping is $8, free on orders of $70 or more, and Express shipping is $15.
We ship within the United States. The rate you pay is shown at checkout before you confirm the order.
Can I return a dress?
Yes, within 30 days of delivery, as long as the dress is unworn, unwashed and still has its tags attached.
You pay the return shipping unless the dress arrived damaged, faulty or was not the one you ordered, in which case we pay it. There is no restocking fee. Email support@fashiongalstore.com with your order number to start a return.
What sizes do you carry?
Sizing depends on the dress: some run the alpha range from XXS to XXL, some run combined sizes from XS/S to L/XL, and some run numeric sizes from 0 to 16.
The sizes available for a particular dress are the ones listed in the size selector on its product page. Our Size Guide explains how to measure yourself before choosing.
How do I know if a dress is lined?
Every product page states it directly, in the second paragraph of the description.
We write the lining, the closure and the neckline into each description because those three things decide whether a dress works for you more often than the photograph does. Where a dress is unlined, partially lined or lined only at the bust, the page says exactly that.
Do you have a physical store?
Yes. Fashion Gal is at 13774 Foothill Blvd, Sylmar, CA 91342, in the Sylmar Square shopping center.
You can visit Monday to Saturday from 10:30 AM to 7:45 PM, and Sunday from 10:30 AM to 6:30 PM, Pacific Time. Call (818) 362-8286 during those hours.
How long does an email take to answer?
We reply within 3 business days.
If your question is still unresolved after 3 business days, it is escalated to the store owner. Email support@fashiongalstore.com and include your order number where there is one.