Privacy policy

Privacy Policy

This policy explains what Fashion Gal collects, why, and what you can ask us to do about it. Fashion Gal, 13774 Foothill Blvd, Sylmar, CA 91342, United States. Privacy questions go to support@fashiongalstore.com.

1. What we collect

We collect the information you give us in order to fulfil an order, plus basic technical data about your visit.

That means your name, shipping and billing address, email address, phone number where you give one, and the contents of your order. It also means device and browser information, pages visited, and the IP address your visit came from.

2. What we do not collect

We do not see or store your full card number.

Payments are processed by our payment providers through Shopify's checkout. Card details go to them directly and are never held on our systems.

3. Why we use it

We use your information to take payment, ship your order, answer your questions and meet our tax and accounting obligations.

We also use aggregate visit data to understand which pages are useful and which are not. We do not sell your personal information.

4. Who we share it with

We share your information only with the companies that are needed to complete your order.

Those are Shopify, which hosts this store; our payment processors; and the carriers that deliver parcels. Each receives only what it needs. We may also disclose information where the law requires it.

5. Cookies

This store uses cookies to keep your cart and session working and to measure traffic.

You can block or delete cookies in your browser settings. Blocking them will stop the cart from working correctly.

6. How long we keep it

We keep order records for as long as tax and accounting law requires, and no longer than that without a reason.

Marketing contact details are kept until you unsubscribe, which you can do from any email we send.

7. Your rights

You can ask us for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it.

Email support@fashiongalstore.com with your request and the order number it relates to, and we reply within 3 business days. California residents have these rights under the California Consumer Privacy Act, and we do not discriminate against anyone for exercising them.

8. Children

This store is not directed at children under 13 and we do not knowingly collect their information.

If you believe a child has given us personal information, email us and we will delete it.

9. Changes

We update this policy when what we do changes, and the current version is always the one on this page.